Terms of service

 

Order.

You can only order products from www.rhinix.com and affiliated sites.

You are always welcome to contact us via email (info@rhinix.com) or phone (+4520890203) if you have any questions related to your order.

Prices are subject to daily changes. The default currency on www.rhinix.com is Euro. The sales contract between you and Rhinix is in English when shopping on www.rhinix.com. Please notice! You must be 18 and have one of our accepted credit cards to be able to shop on www.rhinix.com or any of our affiliated sites.

This is how you shop on Rhinix.

The following steps are necessary to complete a purchase on our Site.

Decide your Rhinix nasal filter size.

Choose the number of packs you wish to purchase and add them to your cart.

In Your Cart you can choose your currency (the default currency is EUR), the prices will automatically update to the new currency.

You can change the number of packs in different sizes directly in Your Cart.

Proceed to checkout when you’re satisfied with Your Cart.

Fill in your personal information. Please notice! Carefully fill in name and address.

Review your order and fill in your credit card information

Accept Rhinix’s Terms of Sales & Return.

Make sure that your personal information including your credit card information is filled in correctly and click the “Place order” button.

You will receive an order confirmation within a few minutes via the email you have written. Please notice! It is important that the email is correct, as you will not receive an order confirmation if the email is not correct.

Payment.

Rhinix uses Shopify's gateway to fulfil payments. Please see payment options at the bottom of the page.

Rhinix will not charge your credit card until after your order has been shipped.

Price changes.

Rhinix reserves the right to change prices for products displayed on the Rhinix Store at any time and to correct pricing errors that may inadvertently occur. Any price changes will not affect an order that has already been accepted by Rhinix. In the event of a pricing error, we will notify you of the error and allow you to either proceed with the transaction at the correct price or cancel your order at no cost to you.

Order confirmation.

Please notice! Within a few minutes after we receive your order, we’ll email you an order confirmation. You should make sure that the information on your order confirmation including your contact information is correct. You should contact Rhinix immediately if the order confirmation is flawed or you wish to change your order. The order confirmation email does not signify our acceptance of your order; we are simply confirming that we received your order. Once we have processed your order, had your credit card authorised and prepared your order for shipping, we will send you an email stating that we have accepted your order, which will include the shipment details (the “Your order is complete” email). The decision to accept your order is in our sole discretion. Because we want to make sure that we have your product available, we won’t accept your order until we have prepared your product for shipping. In most cases, this will be within two business days for items that are in stock. Once we have sent and you have received the Order Acceptance Email, Rhinix will have formed a contract with you (we will include the key terms of the contract in the “Your order is complete” email). All that remains at that point is for us to deliver the product(s) to you, which we will do straightaway so you can begin enjoying the amazing product(s) you purchased at the Rhinix Store.

Inspect your products upon delivery.

Please ensure that the products are unharmed when you receive them.

The external packaging might be bruised from shipping, however if the products are still in their sealed packaging, this should not be a problem.

If you experience a problem, please contact RHINIX by email (info@rhinix.com) or by phone: +4520890203.

Warranty.

Rhinix provides a two-year limited manufacturer warranty against defects in materials and workmanship for any Rhinix products.

This means that you are entitled to have your products exchanged, money refunded or an appropriate price reduction depending on an assessment of the specific situation.

The warranty is on the condition that the claim is justified and that the defects are not caused by inappropriate use of the product or other injurious behaviour.

You must claim your warranty within a reasonable time frame after having noticed the defect(s) with the product.

Rhinix will refund any reasonable shipping costs related to returning a product for which you claim warranty as long as the warranty is justified.

If you wish to use the warranty please email a description of the defect to info@rhinix.com including your order number. In the email header please write “Online Warranty”. Rhinix will acknowledge the receipt of your email and send you a description of the next steps in the process. Please note! We do not accept packages returned using Collect on Delivery or similar.

Remember that the products must always be shipped in proper packaging (e.g. a bubble envelope). Make sure to get a receipt when you send a package to us as we can then refund you your shipping costs related to the warranty claim.

Rhinix may update its Terms of Sale & Return from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Terms of Sale & Return.

Last updated: 20250526.